November 20, 2007

TDC now changes the rules on how customers with a landline phone and ADSL broadband on the same phone line can obtain a combined discount. The discount was previously paid automatically, but in future, customers will have to contact TDC themselves and request the discount, currently DKK 40 per month.

The new rules only apply to customers who have had broadband installed after 9 October this year and who thus may be eligible for the discount. TDC customers who already obtain the discount need not do anything.

The background for the change is that the Telecommunications Complaints Board (Teleklagenævnet) recently prohibited TDC from paying the discount based on data registered in a database with information about competitors' and TDC's use of the telecommunications network. According to the National IT and Telecom Agency, the new rules are not deemed to be in conflict with the provisions of the Danish Telecommunications Act (Teleloven) on the exchange of information.

"We are changing the rules so that our customers have to request the discount themselves. It is a bit more inconvenient for both our customers and ourselves, but now everything is open and above board, and all customers who previously got the discount can still obtain it now," says Carsten Dilling, President, Fixnet Nordic.

According to the most recent statistics from the National IT and Telecom Agency, there are more than 1.1 million ADSL customers in Denmark today, and many of them also use their phone line for a traditional landline phone, and they are thus eligible for a discount of currently DKK 40 per month on their telephone subscription. On 1 January, the discount will increase to DKK 45 when TDC increases the price for a telephone subscription by DKK 5 to DKK 134 per month.

The combined discount was introduced in the spring of 2006 in response to long-time criticism of TDC's pricing of broadband and telephony. From the beginning, TDC chose to pay the discount automatically based on information about what each phone line was used for, but this practice was, according to the Telecommunications Complaints Board, in conflict with the Danish Telecommunications Act. TDC disagrees with the decision and has decided to bring the decision of the Telecommunications Complaints Board before the courts.

The new rules are effective from 9 October, which was the day when the Telecommunications Complaints Board declared the automatic registration illegal.

Further information to the media:

TDC's Press Secretariat, tel. +45 70 20 35 10